Digital

Accidental Format-

This is when we unawarely format a wrong drive instead of some other drive. This result into severe data loss when the accidentally formatted drive is your storage device.

Bad Sectors-

Bad sectors are also known as bad spots. When your storage device gets worn out or it becomes aged because of being in used for long period, formation of bad spots takes place. Once bad sectors are formed the data stored into the device becomes inaccessible and refuses to mount up thereby leads to loss of digital files.

Installation Guideline-

Step 1: The first thing user needs to do is launch the software on thier Windows or Mac computers and then from the main screen select the option 'Recover File' and proceed further. Since it is an external device restoration process hence the device should be connected to the system's USB port.

Step 2: In the second screen, user needs to select any one of the two option. To recover deleted / lost files from WD Passport devices user needs to select either of the option 'Recover Deleted Files / Recover Lost Files' based on their scenario.

Step 3: Here user needs to select the drive from which they want to recover the deleted or lost files and folders. Once the drive is selected, a rigorous scan runs to search for the files.

Step 4: User has the option to preview the recovered files and then save the retrieved data in a new destination folder once they are satisfied with the recovery process.

WD App is an application for Windows 10 and Windows 8 that reads media from a WD drive and categorizes it into Photos, Music and Videos for easy access. The app is available through the App Store in Windows 8 and automatically installs when a compatible WD drive is plugged into a Windows 8 computer.

Installing

Note:
The steps below are used to install WD App in a Windows 10 or Windows 8 system manually. Alternatively, the app can be installed by connecting a WD hard drive to the system.

Operating System
Instructions
Windows 10Click here for Instructions
(instructions will appear below this table)
Windows 8Click here for Instructions
(instructions will appear below this table)

In order to install WD App in a Windows 10 or 8 system, please select an Operating System (OS) from the table below to display instructions for your specific OS.

Windows 10

  1. Click on the Search button and while on the search, type store and select it.
  2. While on the Store, type WD on the search bar. From the resulting list, select the WD app.
  3. The WD app Overview, Details and Reviews will open up, providing information about the application. Click on Free or Install to proceed.
  4. Microsoft account credentials may be requested in order to proceed with the app installation. Choose an account and enter a valid username and password, then click on Save.
  5. Click on Free or Install once again to download and install the app. Once complete, click on theOpen button to proceed to the End User License Agreement.
  6. Once installed, running WD app will prompt a Welcome screen. Click on Continue to accept the app privacy policy, terms and conditions. Now the application can be used.


Windows 8

  1. Go to the Start Screen (formerly known as Metro Start Screen).
  2. While on the Start Screen, type wd and select the option for Store, so the search scans the Windows app store instead of apps or files in the local system. From the resulting list, select the WD app.
  3. The WD App Overview, Details and Reviews will open up, providing information about the application. Click on Install to proceed.
  4. Microsoft account credentials may be requested in order to proceed with the app installation. Enter a valid username and password, then click on Save.
  5. The application will install itself, and a notification will appear on the top left corner of the screen when the installation is completed. The WD App's icon will now appear in the Start Screen.
  6. Once installed, running WD App will prompt a Welcome! screen. Click on Continue to accept the app privacy policy, terms and conditions. Now the application can be used.

Western Digital Passport Windows 10